Infomining is one of the first activities a technical writers has to organise to collect information needed for the project.
Technical writers need to know the principles and methods of collecting information. They identify subject matter experts, they know how to contact them. They acquire and analyse product knowledge, they analyse end-users and competitors.
Technical writers identify information needs and sources, then they analyse them and select pertinent information.
Understand country-specific technical requirements (e.g., materials, socket outlets, voltage) that must be taken into account when creating information products for international markets