Academic research helps to professionalise a field of practice. Research findings inform many aspects of practice for technical writers. Knowledge of academic research topics and methods enables technical writers to approach their work strategically.
Technical writers need to understand the types of academic research methods and approaches that are typical in their field. For strategic reasons, they need to understand new developments in technical communication research. They may need to use existing research to justify and explain writing and design decisions to colleagues and managers.
This topic covers academic research concepts (like reliability, validity and triangulation) and typical methods (including quantitative and qualitative methods such as interviewing, usability testing, content analysis, and surveys), and outlines the research and publication process.