In 2015, tekom Europe initiated TecCOMFrame as a higher education project with project partners from eight higher education institutes across Europe. The project is part of the Erasmus+ program in the area of Strategic Partnerships KA2: Cooperation for Innovation and the Exchange of Good Practices and, as such, co-funded by the EU. By assigning the Erasmus+ project to tekom Europe, the EU underscores the importance of establishing more higher education programs in technical communication across Europe.
In most European countries, technical communication does not have a prescribed curriculum because it is a relatively new field of work. No programs of study are offered, and individuals enter the field without formal training. The occupational profile as well as the competencies and qualifications for technical writers are unclear. At the same time, technical communication is taking on increasing importance due to globalization, digitalization, fast-growing technology and legal or other requirements. Consequently, even in countries where higher education study programs are offered, the number of graduates is below the demand of the labor market.
Technical writers may be involved in several activities, including writing, information design, user experience, research, programming, web design, and myriad related tasks. Therefore, a comprehensive overview of the field of work was needed to possibly serve as a basis for developing future curricula.
THE TARGET GROUPS OF THE PROJECT:
A European collaboration project to improve higher education in the field of technical communication (TC)
From autumn of 2015 until August 2018
EU-funded as Erasmus+ Strategic Partnership
9 project partners
The main objectives of this project are to develop a common academic qualification and competence framework for technical communication as well as several prototype curricula and training modules of technical communication based on this framework. These prototype curricula may serve as templates from which higher education institutes can derive their own curricula and which can be tailored according to their needs and the local conditions. The framework is international in its scope and has the potential to become a European-wide standard, given its consistency with current European concepts and tools and with common methodological approaches such as Bloom’s taxonomy.
It focuses on:
Increasing number of:
The project team used several strategies to collaborate on the development of the outputs. The eight partners and the project coordinators met face-to-face at least four times a year to discuss project administration and the progress in meeting milestones. Web meetings were held as needed. All meetings were in English, and usually the whole group attended. The meetings provide updates between face-to-face meetings and kept partners focused on the project. Subgroups of the project team had web meetings to work on tasks assigned to them, particularly during the curriculum development stage.
An important collaborative activity was dissemination of the project at conferences organized by tekom and at other conferences related to technical communication. Feedback from these events identified gaps in the content of the framework. Discussing the project at conferences and events also offered opportunities to meet other stakeholders in the project: e.g., other European institutions for higher education, and stakeholders from industry and service companies. These stakeholders provided feedback on the framework, in person and through surveys.
A further collaborative feature of this project was the involvement of ‘silent partners’, individuals interested in being involved who were invited to provide feedback on drafts of the framework. Silent partners included academics from Europe and the US, as well as practitioners and employers. Silent partners’ contributions made the outputs more robust.
For further information on the methods used to develop the competence framework and curricula, see the publications about the project.
The competence framework, curricula, and other outputs needed to adhere to several requirements to be usable by higher education institutions.
The project has delivered the TecCOMFrame as an academic competence framework for education and training in technical communication across Europe. It has also delivered four different prototype curricula reflecting EQF levels 5-7: Specializations, Bachelor and Master. Apart from regular communication and articles on the project, this website has been published. It is a European-wide platform for information about the profession of technical communication. Finally, a qualification and competence profiling tool following the example of the European e-Competence Framework (e-CF) for the area of TC has been developed and published.
1. Development of curricula at three levels
2. TecCOMFrame: A joint Academic Competence Framework for Technical Communication
3. This website as a European information platform
4. Competence and Qualification Profiling Tool
Meex, B., Straub, D., Closs, S. et al. (2018). Kompetenzdefinition und Curriculumsentwicklung durch Anwendung von EU-Instrumenten. Journal of Technical Education (JOTED). Bd. 6, Nr. 1.
Straub, D. (2017). Unbekannte Jobs mit guten Perspektiven. technische kommunikation 1/18.
Straub, D. (2017). Artikel und Interview mit Dr. Daniela Straub über das Berufsbild in WILA Arbeitsmarkt ‒ Infodienst für Berufe in Bildung, Kultur und Sozialwesen. 29. August 2017.
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