TecCOM - Profession of Technical Communication

Content

Visualisation

Visualisation and design of information products is part of the overall design process of information products; next to text, visuals and the layout of documents are essential parts of information products.

Technical writers need to be able to design the figures and pictures, the layout, and all other visual aspects of information products, as part of the overall design process of information products.

The discipline focuses on how to design the visual aspects of several types of information products.

Concepts on visualisation and information design
  • Understand Gestalt principles: proximity, similarity, continuity, closure, and connectedness.
  • Understand semiotics (e.g. iconic, symbolic and indexical signs)
  • Understand visual rhetorics (e.g. visual schemes and tropes as elements of logos, ethos and pathos)
  • Understand theories of colour use (e.g. psychological  - colours and their meaning – additive colours, subtractive colours)

see also information architecture

see also information technology

see also interculturality

Print media design
  • Apply guidelines on typographics (e.g. font, font size, indentation, spacing)
  • Apply guidelines on layout (e.g. type page, balance text/visuals)
  • Design comprehensible tables and diagrams
  • Design infographics and illustrations that convey or support the message
  • Create photographics that convey or support the message
  • Create screenshots that help understand the message
  • Apply guidelines (e.g. with regard to visibility and position) on safety notes and warning messages

see also content development

Digital design
  • Apply guidelines on typographics  (e.g. font, font size, indentation, spacing)
  • Design for different media and devices (e.g. web, PC, Android tablet, iPad tablet, smartphones, infotainment screens)
  • Design comprehensible tables and diagrams
  • Design infographics and illustrations that convey or support the message
  • Create photographs that convey or support the message
  • Create screenshots that help understand the message
  • Design navigational structure that supports the users’ search processes
  • Create user experience (e.g. by adding elements that attract attention or enhance relevance)
  • Apply guidelines (e.g. with regard to visibility and position) on safety notes and warning messages
  • Design visual animations that convey or support the message
  • Create auditory elements that convey or support the message

see also content development

Videodesign
  • Write a synopsis (summarize the information that needs to be communicated)
  • Create a storyboard (order the information that needs to be communicated)
  • Write a script based on the storyboard
  • Record screen to show task performance
  • Record “real world” (e.g. camera movement, framing, lighting, directing)
  • Use audio (speech and other auditory elements that convey or support the message)
  • Edit a film based on the guidelines for video design, using appropriate software

see also training and eLearning

Corporate communication theory
  • Know about different types of corporate communication  (e.g., internal and external communication, marketing, public relations, investor relations, employer branding, …)
  • Understand the roles and place of technical communication within corporate communication
  • Know about corporate identity and approaches to corporate identity

 

see also content development

Integrated marketing communication
  • Understand the principles of integrated marketing communication
  • Understand the relation between integrated marketing communication (IMC) and integrated technical communication (ITC)
  • Know about the principles of content marketing and the importance of consistent content as a business asset
  • Know the importance of creating content that resonates with target audiences and search engines
  • Know about different marketing messages, media, and channels
  • Know different marketing communication activities (e.g., brands, advertising in the real and virtual world, public relations)
  • Know about digital marketing strategies
  • Know about the basics of consumer psychology
  • Know about strategies for internal marketing and self-marketing

 

Professional communication
  • Define and exemplify specialised discourse
  • Understand the differences between professional and interprofessional communication (e.g. professional and non-professional audiences)

see also language skills

Genres and genre conventions in professional contexts
  • Understand the basic idea of genre
  • Analyse collections of text to find genre conventions
  • Apply knowledge of genre conventions in text production
  • Understand linguistic features of technical communication (e.g. word choices, sentence, paragraph and document structures, orthography)

see also content development